In the case of a cancellation, you must notify the salon 48 hours prior to your appointment. If you cancel within the 48 hour window, this will be considered a late cancel and you will be charged 50% of the cost of your scheduled service. Cancellations less than 24 hours before your appointment will be charged at the full price of your service.

If you’re running late, please notify the salon as soon as possible. Arriving more than 15 minutes late for your appointment could be considered a late cancellation, due to the fact that we may not have enough time to perform the full service. Likewise, we respect your time. If we are running late we will try to inform you, or at least provide a lovely drink while you wait.

The neighborhood is bustling, thus parking can be difficult to find. We recommend you arrive with enough time to find parking. There is metered street parking in front of the salon, as well as two parking garages nearby: Parkade 211 East Georgia St and Parkade 268 Keefer St